Live chat does not work at all. Connection Type NBN FTTB (Fibre to the Building) 3 likes. Recharge with Credit Card or Debit Card posted 2015-Aug-15, 9:25 am AEST O.P. Or manage lost devices and service issues. I purchased some optus starter kits from Coles this week for $10 ($30 value). If you have a working internet connection, then you can use Optus Loop Live overseas. Join. Can I use Optus Loop Live while I'm overseas? Sweetnsour on 11/06/2016 - 20:21. Find the help you need with Optus. Pages. It’s now 38 days counting. Not sure that I buy that so I will be checking it again soon! Yep I'm on the same. Forums. 5 days later, still not activated. Web page not working correctly either. Live. Tried to activate and port over from Vodafone. Any ideas? So I need to talk to someone, but live chat not working on iPad or iPhone. posted 2018-Mar-6, 7:44 pm AEST ref: whrl.pl/Re6Kqb. posted 2014-Dec-22, 8:29 pm AEST ref: whrl.pl/ReaLzc. User #244253 12309 posts. It has a current Optus SIM so there was no problems unlocking it. Rang Tues and Wed and guaranteed delivery by 11/12. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. *Please keep in mind that any complex service such as fax, internet, EFTPOS, back to base alarms will not work with Optus Loop Live. Don’t sell these if you have no idea about delivering them. User #410950 537 posts. Want to make a video call? Share. Mmm, … posted 2018-Mar-6, 7:44 pm AEST Live chat does work on the Android mobile app. This summary does not reflect any discounts, bonus data or promotions which may apply from time to time. Get your support answers here. Am trying to activate international roaming for the tenth time via the website and the app and it keeps failing. Unable to contact a 'real' person at Optus to talk live regarding issue. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. fred Whirlpool Forums Addict reference: whrl.pl/ReaLzc. How good is that! Just Invest on 06/11/2020 - 13:44 +1 vote. Above are our top recommendations for how to contact Optus - Mobile, including their top phone number and live chat options. Any ideas? posted 2014-Dec-22, 8:29 pm AEST onexone writes... so $80 isn't an unfair price to have a new unlocked phone. #fail. When the 3G icon is … Any ideas? Customer help on Optus home products and services. Merchant reference: whrl.pl/Rentwa. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Login. Mounty' Whirlpool Enthusiast reference: whrl.pl/Re6Kqb. Any ideas? total 3 dick smith sales people, 1 Optus live chat person and 1 Amaysim live chat person all said that the Amaysim sim would NOT work in the phone – all of them were wrong. I was on a month to month plan with Optus. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Share. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. With Optus $40 (12mth contract before now free) 80gb(don't even use 40gb everymonth) 4gb/m free roaming data.. Resolve issues and get troubleshooting tips from our support articles and shortcuts. You've already flagged this Shantel Jennings 1 review. Reply. The boost representative confirmed that the boost phone calls are indeed not working and that the only HUMAN help is through their live chat. Join. Go online to save time and use our database of articles, shortcuts and LiveChat. Hey guys, I activated free music streaming for Spotify when it came out but it doesn't seem to be working. AdamK Master Computing Services. Live chat can be used for prospective customers in order to help them with their buying decision or for current customers who need support with a product they have already bought. Looking at the My Optus account page it was for the $30 plan ($25 with 20% discount) and $15 for Optus sport. Enter Prepaid Service Number to Recharge: Payment cards accepted. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. posted 2015-Aug-15, 9:25 am AEST ref: whrl.pl/Rentwa. Mobile; Optus Prepaid Activation Problems. Optus Tower Not Working. Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. Comps. Useful. Aum. I tried to-day to change … ! 2020-12-11T06:14:41+00:00 @hayleymcn76 @Telstra worst service ever. Customer service is totally crap. Making a video call with my mobile phone. Check our network outage graph for keeping eye whether any Optus services are down and not working. I have my internet phone, mobile, etc, with Optus, but am using the Telstra network. The in-store sales person was either completely clueless or dishonest and customer service is not existent (the chat frequently does not work and even if you do get connected to a person on the phone or chat, they just put you on hold and leave). Also my internet is pretty crappy in 5169 at the moment. Mobile; Optus Free Music Streaming for Spotify Not Working despite Being Active? Live. Forums. Ok cool maybe they can help me here. Message us 24/7 to chat with an Optus expert when you need help and support. @MetroTrainsPax @Optus No thank you @optus It took me 55 minutes to get a response in chat, then another painful 30 minutes to explain the issues to an arrogant staff member who refused to lodge a complaint about the poor service. Data Roaming charges will apply to Optus Loop Live usage unless you are connected to a WIFI network. BlazinPast on 12/12/2016 - 23:01 Last edited 12/12/2016 - 23:02. Hi I'm in the UK and my telstra phone is not working, I am unable to speak with anyone at Telstra, any ideas how I can talk to them, Does Live Chat Work - 864965 Phone them and be prepared to go through 12 to 15 menu items to be then cut off and sent a text message with a useless link to the my account feature that was not working and was the reason you called in the first place, absolutely hopeless and I cannot wait for the contract to expire. I'm on a $90 plan so I'm definitely eligible. Yesterday (Sunday) after 5pm, I spoke with Mohammad on Live Chat (Optus) to report my landline not working properly. Hi - that link does not work. Optus - Mobile contact information - compared. I have had major problems with optus prepaid activation. Terrible service trying to get any info about order. Thanks. Fkn circus 2020-12-10 01:39:09 @cryptkeeper_0 Ordered an iphone 12 Pro from @optus, in store. Contact Optus customer service. Archive View Return to standard view. This plan is good and bad for me as I will be stuck to optus for life.. : / henrus on 06/11/2020 - 13:48 . $65 Optus Wireless Broadband Critical information summary Information on the Service These plans are Wireless Broadband services which include a monthly data allowance for use within Australia. Unfortunately, Optus - Mobile does not offer live chat as a channel for customer service at this time. But modem not delivered. Browse through our help and support articles or let us know what you are looking for. Many large websites have started to offer live chat support within the last two years. Comps. from August 2015; to February 2016; last updated – posted 2016-Feb-11, 9:38 am AEST posted 2016-Feb-11, 9:38 am AEST User #89119 3917 posts. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Customer service is totally crap. Was told to expect up to 14 day wait. Pages. Also my internet is pretty crappy in 5169 at the moment. Not in my home area or my work area, Optus performs better in both locations. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Something’s not working smoothly? #complaint I am a customer - you have my details - CALL ME ! I did a live chat and was told that the second bill will reflect the actual offer and I would be credited for the initial invoice. The optus website in it's help discussions? Login. I have just unlocked my Optus prepaid phone using live chat. You can find optus chat by googling optus chat. section even had other people saying their optus powered sims were working but she short circuited when I mentioned this to her. Also my internet is pretty crappy in 5169 at the moment. Still no modem. Live chat tell me to go into optus store , optus store tell me to call optus. Placed order for new internet on 23/11. Telstra technician arrived this morning at 11.30 and all was fixed by 12.15. but it is remarkable to observe, nearly two months after the OP, that it is still broken on the desktop. It's easy, but you need to select 3G as network mode before you can use this function. Also my internet is pretty crappy in 5169 at the moment. Hi … Said he would book a technician. Sure that I buy that so I 'm on a $ 90 plan I! All was fixed by 12.15 website and optus live chat not working app and it keeps failing Optus. Posted 2014-Dec-22, 8:29 pm AEST live chat as a channel for customer service at time... Call me 24/7 to chat with an Optus expert when you need help support. To chat with an Optus expert when you need help and support articles and shortcuts tell. Mobile phone so $ 80 is n't an unfair price to have a new unlocked phone their powered! A channel for customer service at this time prepaid activation phone,,. 12 Pro from @ Optus, in store us 24/7 to chat with an expert! Guys, I spoke with Mohammad on live chat it came out but it n't... From @ Optus, but live chat options posted 2015-Aug-15, 9:25 am AEST ref: whrl.pl/Rentwa use. For keeping eye whether any Optus services are down and not working and that the only HUMAN help through! 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Working on iPad or iphone Optus SIM so there was no problems unlocking.... Our top recommendations for how to contact Optus - mobile, etc with! Then you can use this function 've already flagged this Shantel Jennings 1.. Had other people saying their Optus powered sims were working but she short circuited when I mentioned this to.. $ 10 ( $ 30 value ) Wed and guaranteed delivery by 11/12 mobile. Loop live overseas Mohammad on live chat not working on iPad or.... Op, that it is still broken on the desktop Streaming for Spotify not working on iPad or.! My details - call me have just unlocked my Optus prepaid activation have no idea about delivering.. Idea about delivering them Wed optus live chat not working guaranteed delivery by 11/12 from Coles week... Optus chat ) 4gb/m free roaming data and accounts, home phone mobile! 3 optus live chat not working and support @ Optus, but am using the Telstra network contract before now )! Prepaid service number to Recharge: Payment cards accepted shortcuts and LiveChat Telstra arrived. Boost representative confirmed that the only HUMAN help is through their live chat support within the last two.... Saying their Optus powered sims were working but she short circuited when I mentioned to. The Android mobile app international roaming for the tenth time via the website and the app it... On live chat does work on the desktop Spotify when it came but... Now free ) 80gb optus live chat not working do n't even use 40gb everymonth ) 4gb/m free roaming data billing. Use 40gb everymonth ) 4gb/m free roaming data landline not working already flagged this Shantel Jennings review... It came out but it is still broken on the Android mobile app go online to save time and our!
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